Shipping policy

RoadRoutine – Shipping Information

At RoadRoutine, we know busy families want clear and honest delivery expectations with no surprises.

 

Processing Time

Orders are processed within 1 to 3 business days.

You will receive a confirmation email once your order is placed.

 

Delivery Timeframes

Australia orders typically arrive within 7 to 14 business days.

Occasionally, delivery may take a little longer due to customs processing or carrier delays.

We always aim to get your order to you as quickly as possible and appreciate your patience.

Shipping Costs

Free shipping is included on all orders.

There are no hidden fees at checkout.

 

Order Tracking

Once your order has been shipped, you will receive a tracking link via email.

Tracking updates may take a few days to appear after dispatch.

 

Incorrect or Delayed Orders

If your order has not arrived after the estimated timeframe or you have received the wrong item, please contact us at:

📧 support@roadroutine.com

We will look into it and make it right.

 

Address Accuracy

Please double-check your delivery address at checkout.

RoadRoutine cannot be responsible for orders delivered to incorrect addresses provided by the customer.

 

Why We Do It This Way

 

To keep our products affordable and accessible for families, we ship directly from our trusted suppliers rather than holding expensive warehouse stock.